Businesses in all sectors are facing a situation where technology is changing the landscape around them, transitioning from the back room of an organization into the hands of customers, employees, and society.
Faster development cycles, disruptive business models and increased competition are highlighting the increasingly essential role of technology and automation in business. This means that the success of a business relies heavily on the optimal utilization of technology.
What is Business Technology?
Business Technology as a concept describes all technology that helps an organization run its business and operational processes. That technology can be customer-facing applications and solutions, business-critical production and logistics solutions, or back office financial systems, among others.
Elements of Business Technology
Business Transformation
Emerging technologies are accelerating companies’ business transformation which calls for agile business and process development, and forward-looking governance. Implementing new technology solutions and methods of working also requires support from the IT team, commitment from the organization, and the personnel’s desire to develop new skills.
Digital Frontline
Digitalization provides new business opportunities and requires companies to have a consistent digital frontline for interacting with customers, partners, and employees in a networked multi-channel world.
Technology Backbone
Traditional IT needs to become the technology backbone that is responsible for the professional development and management of digital solutions in close cooperation with the business core.
Business Technology is the Next Step for Digital Transformation
Numerous studies from the world’s leading research institutions state that the transition to a digital economy is the key global trend organizations believe to impact their operations. This transformation is an inevitable step for all companies, and it requires more than just cutting-edge technology to bring success to the business.
Digital transformation is one element of Business Technology, and the professional management of Business Technology helps organizations turn digital innovations into well-managed information technology.
What Does Transformation Require?
A successful digital transformation is more than just updated technology solutions. To create new business and to position itself as the market leader, a company needs to reinvent its ways of working. An organization needs to successfully implement:
Updated Skillset
Training employees to think and work in the new environment to embed the adaptation of new technologies and processes into the organization.
Redesigned Processes
Redesigning Business Technology processes with professional yet simple design practices, to help organizations find new ways to automate existing processes, as well as build entirely new ones.
New Digital Solutions
Utilizing cutting-edge technology solutions to offer streamlined customer and end-user experience and automate business processes.
The Way Forward
Organizations in all industries are redesigning their business and digitalizing their processes. Customer and user experience and automatization are at the core of all development initiatives. Is your organization ready for the transformation?
Also read: How To Build More-Inclusive Technology
